Did you know that approximately 15% of all Cognos telephone service calls are resolved in the first 10 minutes because they are known compatibility issues? If you want to save yourself some time on the phone, check your Cognos 8 BI compatibility by following these steps:
1. Check your Component List: You can check to see exactly what version and build you are running of all your Cognos tools by checking your Component List. This can be found in your Cognos install directory at \Cognos\c8\cmplst.txt.
2. Check your Cognos 8 compatibility: You can check the compatibility of your Cognos version against any other software you might be using here.
For more assistance with Cognos compatibility issues or other troubleshooting, you can also download a diagnostics tool from IBM Cognos here.
Hope this helps!